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School of Natural Resources, Tourism and Hospitality
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The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry
Weru Joshua Ngacha
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Fwaya Erick Victor Onyango
(
2017
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Author
Fwaya Erick Victor Onyango (1)
Weru Joshua Ngacha (1)
Date Issued
2017 (1)