Enhancing the role of employee recognition towards inproving performance: a survey of Kenyatta National Hospital, Kenya.

Abstract

The purpose of this paper was to establish the role of employee recognition that can be tapped to improve performance at both individual and organizational levels. The study examines the relationship between employee recognition (independent variable) and performance (dependent variable) among forty medical services staff drawn from three cadres at the public wing of Kenyatta ational Hospital, Kenya. Previous studies have pointed out the significance of employee recognition as one of the key factors that affect performance in organizations. Based on this understanding, the study was conducted in order to establish new ways and avenues of enhancing employee recognition in order to improve performance at both individual and organizational levels. The study adapted a cross-section survey to obtain data from a target population of four hundred officers. Data was collected using a survey questionnaire and statistically analyzed using the Statistical Package for Social Sciences through descriptive statistics in an attempt to answer the research question. Among the key findings it was shown that recognizing the employee’s accomplishments, through provision of career advancement opportunities translates into improved performance both at the individual and organizational levels. The paper concludes by advocating for the formulation and implementation of appropriate employee recognition strategies in an effort to improve performance at both individual and organizational levels.