Abstract:
One of the most important aspects of talent management is acknowledging that humans are the driving force behind
organizations by utilizing resources to fulfill the requirements of customers. On the other hand, talent management must
contend with increasing difficulties in the banking industry because of the intense competition for qualified people. The
global talent race is intensified as a result of globalization, which makes talent shortages worse because skilled people are
looking for opportunities all over the world. The purpose of the study was to investigate the connection between professional
development and competitive advantage. A case study technique was utilized, and it was directed towards 146 people working
at the KCB headquarters. Descriptive statistics, Pearson correlation analysis, and linear regression were utilized in the
analysis of the primary data that was gathered through the dissemination of a questionnaire. According to the findings, there
was a statistically significant positive correlation (r = 0.827; p-value = 0.000), such that professional development was
responsible for explaining 68.4% of the variance in competitive advantage. According to the findings of the study, one way
to improve the competitiveness of commercial banks is to make investments in professional development. The consequences
of this extend to the optimization of staff management in Kenya's commercial banking industry as well as the informing of
regulatory frameworks.
