Abstract:
Digital Information is from any source and in any
format that has been converted into a digital format for use
on an electronic information source. Digital technology has
evolved into a critical platform for all products, informationseeking, and communication processes in the industry,
business, and society. The unrelenting advancement of
information technology is opening up new possibilities for
public libraries and other information centers. Multimedia,
knowledge navigation, multilingual, and networking
systems, among others, will enable public libraries to
provide a broader range of services. The adoption of digital
information by public libraries is geared toward providing
a variety of information to their users in a convenient
manner. The study’s goal was to examine the variety of
digital information resources available and to determine the
extent of digital information adoption and use at the Kenya
National Library Service (KNLS) community branch in
Nairobi County. This study employed a descriptive crosssectional survey research design. A total of 100 people who
use digital information were polled. Questionnaires were
used to collect data for the study, which was evaluated
both subjectively and objectively. SPSS version 25 was
used to analyze the data. The quantitative data was
presented in the form of tables and pie charts in the form
of frequencies and percentages. The investigation found
that, while digital information was available at the KNLS
community branch, the majority of it was unreliable. It was
also discovered that the majority of KNLS users were using
digital information resources, and that users preferred to
use digital information resources since they were easier
to access. According to the study, stakeholders should
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develop a strategic plan to ensure that library users have
access to digital information resources and receive proper
and extensive training on mechanisms for easier retrieval
and use of digital information resources in order to ensure
successful adoption and usability of digital information
resources in libraries