Abstract:
Abstract:
Performance Appraisal System (PAS) is a vital tool to measure the work set by any organization to its employees. PAS is
used to track individual contribution and work performance against organizational goals and to identify individual
strengths and opportunities for future improvements. Performance Appraisal System (PAS) assesses whether
organizational goals are achieved and serves as basis for the organization’s future planning and development. This study
determined the effects of employee attitude on the implementation of performance appraisal system among the
employees in the Ministry of Education in Nairobi City County, State Department of Early Learning and Basic Education.
The study adopted the concurrent mixed methods design where quantitative and qualitative methodologies were
employed, simultaneously. The researcher used stratified sampling method to select the samples of the study by
stratifying the staff into Education officers and Quality Assurance and Standards officers (QASOs). Semi-structured
questionnaires and interview guides were used to collect data from the respondents. The study recommends that
‘Appraisal training by MoE’; and ‘Perceived organization support by MoE’; are the main critical factors that need to be
seriously addressed to improve employees’ Attitude on the implementation of Performance Appraisal System. The
anticipated key users of the findings include human resources department of the Ministry of Education, the Public service
management, other institutions and future researchers.
Keywords: Performance Appraisal System (PAS), Quality Assurance and Standards Officers (QASOS), & appraisal
training, career growth and development
