Master Of Business Management
http://hdl.handle.net/123456789/6403
2024-03-28T12:12:03ZEFFECTS OF ORGANIZATIONAL STRUCTURE ON EMPLOYEE PERFORMANCE IN THE KENYAN COUNTY GOVERNMENTS: A CASE STUDY OF NAROK COUNTY GOVERNMENT
http://hdl.handle.net/123456789/13594
EFFECTS OF ORGANIZATIONAL STRUCTURE ON EMPLOYEE PERFORMANCE IN THE KENYAN COUNTY GOVERNMENTS: A CASE STUDY OF NAROK COUNTY GOVERNMENT
ANGELA LANKAS
The phrase "organizational structure" describes the methodical division of a company's
many divisions and activities. It discusses how businesses set up their management
structures and how workers are expected to fulfill the many requirements put on them.
Local studies on the relationship between organizational structure and productivity
have produced a range of results. Therefore, further study is required in these areas to
fill up the gaps. In the Narok County Government, the study's stated objectives were to
"examine the effect of organizational structure complexity on employee productivity;
establish the effect of characteristics of the organization general framework; and
determine the effect of organizational structural centralization." The foundation of this
study was the Theory of Fairness and the Goal Theory. For this examination, a
descriptive research methodology was used. The poll included all 5,345 members of
the Narok County Government staff. From the whole population, 372 people were
chosen at random and interviewed. Primary data were gathered using questionnaires,
while secondary data came from existing organizational records. The County
Executives, senior officials, and board members are all county residents. A pilot study
was conducted to make sure the instrument's validity and reliability. The data were
examined using descriptive and inferential statistics. The data were processed and
analyzed using SPSS Version 26.0, and descriptive analysis was performed to compute
the means, frequencies, and percentages as well as linear regression to establish the
relationship between the two sets of variables (structural complexity, structural
formalization, structural centralization and employee performance). The results showed
that respondents mostly agreed on all issues. This shows that the structural complexity
of the Narok county government's organizational structure is insufficient. Regression
and correlation analysis support the conclusions even more. Structure centralization and
employee performance (r =.585**, p =.000), structural complexity and employee
performance (r =.232**, p =.000), and structure formalization (r =.236**, p =.000) all
showed statistically significant associations. As a result, since the estimated F values
were higher than the critical F values, all three of the null hypotheses (F (0.05, 1,268)
= 15.784, F (0.05, 1,268) = 3.873, and F (0.05, 1,268) = 15.181) were rejected. It has
been shown that elements including the complexity, formalization, and centralization
of the county government's institutions all have an impact on employee performance.
The combined effect of the three factors on county government worker productivity is
statistically significant (R = 0.604, R square of 0.365, F = 50.874, p 0.0001). We infer
that organizational structure and productivity are statistically significantly related. On
the other hand, structural centralization has a bigger effect on productivity. The study
advises organizations to better understand and modify their organizational structure in
order to motivate employees to put forth effort and enhance their performance.
2022-01-01T00:00:00ZEFFECT OF DIGITAL FINANCIAL SERVICES ON PROFITABILITY OF COMMERCIAL BANKS IN KENYA: A CASE OF KENYA COMMERCIAL BANK
http://hdl.handle.net/123456789/13577
EFFECT OF DIGITAL FINANCIAL SERVICES ON PROFITABILITY OF COMMERCIAL BANKS IN KENYA: A CASE OF KENYA COMMERCIAL BANK
KAELO SAITOTI GEORGE
The banking sector has experienced major revolution. The revolution has been brought
about by modern technology and the need to minimize cost and increase revenues. In order
to minimize costs commercial banks adopted digital financial services namely: Internet
banking, automated teller machines, mobile banking and credit cards. However, despite the
adoption of digital financial services by commercial banks, bank failures are still being
witnessed in Kenya. The objective of this study was to determine the effect of digital
financial services on profitability of Kenya Commercial Bank. The study was guided by
the following specific objectives: To determine the extent to which internet banking
affected profitability of Kenya Commercial Bank; to establish the effect of automate teller
machines on profitability of Kenya Commercial Bank; to find out the effect of mobile
banking on profitability of Kenya Commercial Bank and to investigate the effect of credit
cards on profitability of Kenya Commercial Bank. The study was guided by the following
three theories: the theory of financial innovations, technology acceptance model and
diffusion innovation theory. The study applied descriptive research design. The study used
purposive sampling to select Kenya Commercial Bank from the list of all licensed
commercial banks in Kenya. Kenya Commercial Bank was selected as it is the largest
commercial bank in Kenya with highest technological advancement. The study used
secondary data. The empirical model was based on simple linear regression. The study
established that internet banking was an important factor in enhancing profitability of the
Kenya Commercial Bank (r= 0.706, p- value = 0.022), the study also established that
automated teller machines was important in enhancing profitability of the Kenya
Commercial Bank (r = 0.757; p- value = 0.011). The study further noted that mobile
banking was important in enhancing profitability of the Kenya Commercial Bank (r =
0.630; p- value = 0.021). On the effect of credit cards on profitability of the Kenya
Commercial Bank (r = 0.669; p- value = 0.035). The hypotheses were tested using simple
linear regression analysis, where all the four null hypotheses were rejected based on the tvalues which were all greater than critical t-values. It was concluded that profitability of
the Kenya Commercial Bank was influenced by internet banking, automated teller
machines, mobile banking and credit cards. The study therefore recommended that
commercial banks that seek to enhance their profitability should embrace digitized
financial services. The findings of the study will be important in informing bank managers
on mechanisms of enhancing their profitability
2022-01-01T00:00:00ZINFLUENCE OF FINANCIAL CONTROL ON STRATEGIC PLAN IMPLEMENTATION AT THE NAROK COUNTY REFERRAL HOSPITAL, KENYA.
http://hdl.handle.net/123456789/13576
INFLUENCE OF FINANCIAL CONTROL ON STRATEGIC PLAN IMPLEMENTATION AT THE NAROK COUNTY REFERRAL HOSPITAL, KENYA.
MOSES ODHIAMBO OKOMBO
Narok County referral hospital faces huge technical staff deficit, occasional industrial action,
regular stock out of essential commodities, poor staff remuneration, lack of adequate essential
health equipment and heavy workload on technical staff. These problems could be as a result of
inadequate financial control at the Narok County Referral Hospital (NCRH). Three theories -
public budgeting, balance score card and Functionalist were employed to explain the relationship
between financial control and strategic plan implementation at the NCRH in Kenya. In this
context, the study sought to determine influence of budgeting, book keeping and disbursement of
allocated funds on strategic plan implementation at the NCRH. To achieve these objectives, the
study hypothesized that there is no relationship between budgeting, book keeping and
disbursement of allocated funds at the NCRH. The study adopted descriptive research design. The
target population of the study were employees of NCRH. Sample frame of the study was the
Human Resource database of the hospital, the study adopted census as the sampling technique.
Primary data was collected using three-point Likert scale questionnaire administered to 30 heads
of departments seeking their perception on various parameters. Kaiser-Meyer-Olkin (KMO) and
Bartlett’s test of sphericity were used to test whether data collected was adequate for factor
analysis. factor analysis was done through total variance explained, the scree plot and rotated
component matrix. The relationship between variable was determined using correlation analysis
and hypothesis tested at 95% confidence level. On the first objective of the study, the result
indicated that there is a direct moderate positive relationship between formal budgeting and
availability resources and availability of professionalism at the NCRH. (r=.513**, P=.004),
(r=.556**, p=.001) Similarly, budgetary participation showed a direct moderate positive
relationship with availability of medical resources (r=.436*, P=.016), r=.337, p=.069). The null
hypothesis was therefore rejected and alternative hypothesis accepted. On the second objective,
the findings indicated that there is a direct moderate positive relationship between book keeping
analysis and availability of medical resources but a direct weak positive relationship with
availability of professionalism at the NCRH. (r=.459*, P=.011), (r=.396*, p=.030) The null
hypothesis was rejected and alternative hypothesis was accepted. On the third objective, the
findings indicated that there was a direct weak positive relationship between timely disbursement
of funds and availability of professionalism at the NCRH. (r=.380*, p=.038) Similarly,
availability of funds showed a direct moderate positive relationship with availability of
professionalism at the NCRH. (r=461*, p=.010). The null hypothesis was therefore rejected and
alternative hypothesis accepted. Based on these findings, the study concludes that improvement in
formal budgeting has a direct positive relationship with availability of resources and
professionalism at the hospital similarly to budgetary participation. The study also concludes that
improvement in book keeping analysis has positive weak relationship to availability of medical
resources and professionalism at the hospital. Finally, the study also concludes that improvement
on timely disbursement of funds has a weak positive relationship with availability of
professionalism while improvement on availability of funds has a moderate positive relationship
with availability of professionalism. The study therefore recommends that for successful strategic
plan implementation at the NCRH, there is need to enhance active participation of all the hospital
stakeholders in budgeting process and to put in place effective budgetary control mechanisms.
Secondly, there is need to have effective book keeping in order to track, monitor and control all
their finances and finally there should be disbursement of funds in the right tranches on timely
basis.
2022-01-01T00:00:00ZEFFECT OF COMPUTERIZED ACCOUNTING SYSTEMS ON FINANCIAL CONTROL IN PUBLIC SECONDARY SCHOOLS IN NAROK COUNTY
http://hdl.handle.net/123456789/13575
EFFECT OF COMPUTERIZED ACCOUNTING SYSTEMS ON FINANCIAL CONTROL IN PUBLIC SECONDARY SCHOOLS IN NAROK COUNTY
JOEL LEMEIN NCHOE
The development of information and technology has made manual accounting techniques
steadily unsuitable for decision-making. In order to ensure effective and efficient
information flow in the recording, processing, and analysis of financial data, both public
and private sector companies in emerging and established economies consider
computerized accounting information systems as a vehicle. This study's main objective was
to determine how computerized accounting systems affected financial control in Narok
County's public secondary schools. The specific objectives were: to establish the effect of
electronic transaction processing on financial control in public secondary schools in Narok
county, to analyze the effect of electronic reporting on financial control in public secondary
schools in Narok county, to find out the effect of electronic audit on financial control in
public secondary schools in Narok county and to establish the effect of electronic payroll
on financial control in public secondary schools in Narok county. The study used a
descriptive survey design. The study targeted a population size of 656. A sample size of
240 officers in public secondary schools in Narok County was used. The study used
primary data. Data was collected using a questionnaire. The data was analyzed using
descriptive statistics for frequency and percentages, Pearson correlation analysis, simple
linear and multiple linear regression using SPSS version 23 to summarize and classify data,
to establish the relationship between the variables, to determine the effect of independent
variables on dependent variable and to determine the overall effect of all the independent
variables on financial control. The study established that electronic transaction processing
was an important factor in enhancing financial control in public secondary schools (r=
0.639, p- value = 0.000), the study also established that electronic reporting was important
in enhancing financial control in public secondary schools (r = 0.621; p- value = 0.000).
The study further noted that electronic audit was important in enhancing financial control
in public secondary schools (r = 0.684; p- value = 0.000). On the effect of electronic payroll
on financial control majority of the respondents agreed that it has an influence on financial
control (r = 0.670; p- value = 0.000). The hypothesis of each of the four factors was tested
using simple linear regression analysis, where all the four null hypotheses were rejected
based on the t-values which were all greater than critical t-values. There was a general
perception from most of the accounting officers that sound financial control in public
secondary schools was influenced by electronic transaction processing, electronic
reporting, electronic audit and electronic payroll. The study therefore concluded that public
secondary schools should ensure that appropriate computerized accounting is adopted to
enhance sound financial control. The findings of the study will assist in the formulation of
appropriate policies on sound financial control for not only public secondary schools in
Narok county but for all other public secondary schools in Kenya. The was limited to Public
secondary schools and therefore the results might not be generalized to other public sectors.
Therefore, a similar study incorporating other public sectors should be conducted.
2022-01-01T00:00:00Z