MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2016/2017 ACADEMIC YEAR
THIRD YEAR SECOND SEMESTER

SCHOOL OF ARTS AND SOCIAL SCIENCES
BACHELOR OF ARTS IN SOCIOLOGY

 COURSE CODE: SOC 408 
 COURSE TITLE: SOCIOLOGY OF ORGANIZATIONS

DATE: 1ST FEBRUARY, 2017				TIME: 1100 – 1300HRS

INSTRUCTIONS TO CANDIDATES
1.	Answer Question ONE and any other TWO questions

This paper consists of TWO printed pages. Please turn over.

SECTION A:
1. (a). Explain the term sociology 						(2 Marks)
(b). Identify and explain at least four characteristics of an organization 	 
(8 Marks)
  (c). Articulate the various classes of organizations in the contemporary    society                                     (6 Marks)
  (d). Describe the key concepts mainstreamed in human relations school of thought in modern organizations.					(20 Marks)
  (e). Discuss the similarities between the contingency approach and the classical school of thought in organizational systems.		(20 Marks)
                     
SECTION B:
2.	Assess the significance of industrial psychology in organizational management in Kenya today.						(20 Marks)
				                         
3(a). Explain the term decision making and discuss its main characteristics 
    (8 Marks)	                                                                                                                 
   (b). What is the importance of decision making in an organization? 	
    (8 Marks)	 
   (c). Discuss the various elements to be considered in the decision making process.                                  (4Marks)                                                                                                            
4(a). Analyse the techniques involved in modern decision making process 	                                                                                                     
   (6Marks)
   (b). Discuss the various types of decision making typically taken in a contemporary organization	                       (8 Marks)
    (c). Examine the significance of strategic and tactical decisions in Kenyan organizations                            (8 Marks)

5. Compare and contrast between mechanical and organizational barriers in NGOs                                       (20 Marks)
6. Discuss the relationship between verbal and written communications in organizations                                 (20 Marks)

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