MAASAI MARA UNIVERSITY
SPECIAL UNIVERSITY EXAMINATIONS
2020/2021 ACADEMIC YEAR

FIRST YEAR FIRST SEMESTER
SCHOOL OF ARTS AND SOCIAL SCIENCES
DIPLOMA IN SOCIAL WORK AND COMMUNITY DEVELOPMENT

COURSE CODE: DAS 102
COURSE TITLE: COMMUNICATION SKILLS II

DATE: NOVEMBER, 2020					TIME:  
INSTRUCTIONS TO CANDIDATES
Answer Question ONE and any other TWO questions

					This paper consists of TWO printed pages. Please turn over.

1a.) Define the following course related terms:
i.	Communication
ii.	Library
iii.	Catalogue                                     (6mks)
b.) Explain two forms of communication                    (6mks)
c.) Discuss any five characteristics of communication           (10mks)
d.) Discuss the SQ4R method of effective reading                           											  (8mks)

2a.) Critically assess the two main types of examination questions   (5mks)
b.) Discuss the importance of communication to a Social Work and Community Development student                        	      (15mks)

3a.) Discuss the various ways of managing stage fright when speaking in public										 (8mks)
b.) Critically examine the various information resources in the library
                                               (12mks)

4a.) Discuss the application of the PQRST method of undertaking examinations                                      (10mks)
b.) Give two examples of each of the following types of sentences:
i.	Simple sentence
ii.	Multiple sentence
iii.	Interrogative sentence
iv.	Exclamative sentence
v.	Imperative sentence                         (10mks)

5.) Write the minutes of a meeting held by the Social Workers Club to deliberate on the progress of the club in which the patron was invited to be part of the meeting                                  (20mks)