Role Of Information and Communications Technology in the Management Of Public Universities: A Case Study of Maasai Mara University

Abstract

The role of Information and Communication Technology in the management of public universities has been an area that is viewed in different management dimensions. Most universities are therefore employing it (lCT) as a tool for competitive advantage to support the accomplishment of their objectives. Universities are also known to have branches or campuses that need strong and steady strategic plans to facilitate their steady expansion and growth. Besides, production of quality services from the various levels of management in these universities requires good implementation of ICT in order to make better plans and decisions. In addition, to realize the steady growth and competitive advantage, ICT not only has to be an additive but a critical component toward supporting management processes in the universities. This work is therefore intended to identify the use of lCT in the university management system. It is expected to give a practical view of the use of computers in various departments, the challenges and various ways to curb these challenges. It is further intended to identify services that are necessary and should be provided by the university system using ICT as a tool such as online registration for students; checking of timetable online; application of OPAC as a searching tool in the university library; online courses for distant learners; online booking of hostels; using ICT tools for learning e.g. use of projectors and printers; online checking of end-year academic results and application of ICT in the offices, departmental head offices and schools.