MAASAI MARA UNIVERSITY
REGULAR UNIVERSITY EXAMINATIONS
2020/ 2021 ACADEMIC YEAR
FIRST YEAR FIRST SEMESTER

SCHOOL OF ARTS AND SOCIAL SCIENCES
CERTIFICATE IN SOCIAL WORK AND COMMUNITY DEVELOPMENT

COURSE CODE: CAS 10
COURSE TITLE: COMMUNICATION SKILLS

DATE:25TH MAY, 2021          	TIME: 0830 – 1030HRS	
INSTRUCTIONS TO CANDIDATES
Answer Question ONE and any other TWO questions

					This paper consists of TWO printed pages. Please turn over.

1a.) Define the following course related terms:
i.	Communication
ii.	Library
iii.	Catalogue                                   
(6 marks)
b.) Explain two forms of communication                  (6 marks)
c.) Discuss the main components of communication          (10 marks)
d.) Give examples of each of the following units of English grammar:
i.	Clause
ii.	Phrase
iii.	Sentence
iv.	Word
                         						(4 marks)
e.) State any four hindrances to effective communication 		(4 marks)

2a.) Critically assess the two main types of examination questions (5 marks)
b.) Discuss the importance of communication to a Social Work and Community Development student                        	    (15 marks)

3a.) Discuss the various ways of enhancing your listening skills														(8 marks)
b.) Critically examine the various information resources in the library
                                             (12 marks)
4a.) Discuss the application of the PQRST method of undertaking examinations                                       												    (10 marks)
b.) Give two examples of each of the following types of sentences:
i.	Simple sentence
ii.	Multiple sentence
iii.	Interrogative sentence
iv.	Exclamative sentence
v.	Imperative sentence                       (10 marks)

5.) Imagine that you are the newly appointed community administrator in your area and you have been invited to give a speech on moral decay among the youth. Write an essay showing the possible causes and remedies to moral decay in the society. 		  					    (20 marks)

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